Company Sonda Project with Banco Santander - Chile currently performing the position of AGENT OF SERVICE DESK 1B - Telephone Agent provided support for Teleworking users - Help Desk Home Office modality of work at home - Support in remote connection tools such as Vpn, Horizon, configuration and software installation, I participate in development and productivity processes - Use of CA tool, Service-now, Active Directory and Bank applications

Attention and support to the user

CSI Software Project Workplace Casa Editorial El Tiempo. Functions in IT Help Desk performing as support on site, support at level 1 and 2.3. Execution of help desk service, management of Aranda tool, business software applications, installation and diagnosis of computer equipment, end user support

On-site support