Juan Felipe Jimenez

Tele Operator Agent

Perfil profissional

International Business Professional, leader in the development of current and new markets, carrying out professional activities related to planning, logistics, strategy, consulting, management and decision making.

Experiência de trabalho

Tele Operator Agent

paricus contact center solutions | Setembro 2023 - Agora (3 years 2 months)

habilidades usadas

Provide customer service and verify eligibility to receive services.

realização principal

Solution for clients abroad with emphasis on government programs.

Administrative Assistant

solvo s.a.s | Março 2023 - Agosto 2023 (5 months)

habilidades usadas

Organization of documents and response to customer queries.

realização principal

Coordination of activities and supervision of processes.

Bilingual Agent

accedo colombia | Outubro 2021 - Fevereiro 2023 (1 year 4 months)

habilidades usadas

Customer service, system error resolution and online payment management.

realização principal

Communication and customer service for exclusive clients.

Formação acadêmica

Specialization in Internationalization Management
Universidad santo tomas | Specialization

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