Ensure the training and qualification of staff in the roles performed within the point of sale. Continuously monitor and provide feedback to collaborators. Evaluate the training process provided in the field and suggest action plans, in order to fully comply with the company's mission.

Accompaniment to executives on the phone, approaching cold clients, obtaining clients, retaining clients, retanning. Likewise, parallel to commercial management, I also carried out collection management, conflict resolution, assertive communication, and negotiation.