Daniel Arango Alzate
Broker Agent
Perfil profissional
Bilingual logistics and freight operations professional with experience in U.S. market transportation , carrier relations , and shipment operations . Skilled in freight brokerage , carrier sourcing , and customer communication . Proven ability to manage workflows and support efficient freight movement
Experiência de trabalho
Oversaw freight operations between carriers, drivers, and clients. Negotiated transportation rates, secured carrier capacity, resolved operational issues, and maintained service continuity.
realização principalCoordinated freight operations, negotiated rates, managed carrier relationships, and ensured timely shipment delivery in the U.S. market.
Handled service requests and inquiries for international clients, emphasizing communication and problem-solving.
realização principalAssisted international clients and maintained strong communication and problem-solving standards.
Managed high-volume communication via phone and email, resolved service issues, and ensured client satisfaction.
realização principalProvided customer support in English for international clients and maintained high client satisfaction.
Formação acadêmica
Fundacion universitaria autonoma de las americas | Technician
