Support Team Supervision (Monitor and coordinate the daily activities of the technical support team. Provide guidance, feedback and support for the professional development of the team). Incident and Request Management (Manage and prioritize incidents and requests received by the technical support department. Ensure that problems are resolved in a timely manner, maintaining high quality standards in the service)

Design and implement procedural documents, instructions and/or manuals related to the management of the Corporation's information. Manage physical servers, cloud and proprietary software licenses within the prioritized and developed actions PETI, PTRI, PSPI Implement the test and production environments of the SIC Corporate Information System databases. Assist in the migration process of the Almera, KOHA, and SYSMAN Subsystems.

Cartographic Server Implementation using ArcGis Server "**********;. Open Data Portal Implementation "**********;

Support the formulation, design, organization, execution and control of the Corporation's computer security plan that includes computer security policies, ISO 27001 certification, regulation of the equipment renewal policy, sustainability and development of communications and equipment maintenance . Manage, control and evaluate email accounts, email backup. Supervision of projects related to the IT area.

Implementation and Configuration of the Computer Equipment Inventory System and Help Desk using Zoho ManageEngine Servidesk Period 2016 onwards. Design and Supervision in the Assembly of Cat 6 Structured Cabling in the Territorial Offices and Headquarters of Corpoboyacá.