Handled client communication via text, distributed digital assets, tracked payments, and followed content guidelines. Ensured discretion and compliance with agency protocols.

Maintained real-time communication with online clients, managed digital assets, and tracked payments. Developed skills in audience engagement, content planning, and data tracking.

Assisted Latin American and African refugees with integration, translation, and cultural mediation.

Supported refugees, translated documents, and provided live interpretation in Spanish-English-German. Collaborated with NGOs for administration and cultural orientation.

Supported Booking.com partners, managed appointments, resolved issues, and used CRM and booking platforms.

Provided bilingual support, managed calendars, handled calls/emails, and assisted hosts with platform navigation and marketing strategies.