Juan Pablo Felipe Delgado

Technologist in Analysis and Development of Information Systems

Perfil profissional

Software Engineer in training process with knowledge in web page development; handling of Wordpress, Html5, Css3 and Javascript. Relational and non-relational databases.

Experiência de trabalho

Technology Assistant

otis elevator company colombia s.a.s. | Maio 2023 - Junho 2023 (1 month)

habilidades usadas

Help Desk implementation and integration of Otisfield information system

realização principal

Knowledge of the Dynamics 365 platform as CRM. Knowledge of the operation of an integration in information systems with CRM.

Apprentice You

otis elevator company colombia s.a.s. | Novembro 2022 - Abril 2023 (5 months)

habilidades usadas

Help Desk implementation and integration of the Otisfield information system Management of approval and filing of invoices in the DT area Documentation of procedures for the CRM platform and Officetrack

realização principal

Knowledge of the billing processes for services in the DT area. Knowledge and deepening of the management of the Office, Excel, PowerPoint, Teams package. Knowledge of the Dynamics 365 platform as a CRM. Knowledge in the operation of an integration in d systems

It Helpdesk Analyst, Administrator, Designer And Programmer

ferrepapelería vayca | Junho 2019 - Junho 2022 (3 years)

habilidades usadas

Design and Development of Web Pages Maintenance and repair of computers to clients. Disk formatting, parts replacement, program installation.

realização principal

Deepening knowledge of customer support in technical service. Deepening in programming web page systems. Knowledge of the operation of a business in all its areas.

Formação acadêmica

Computer Science
Sena | Technician

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