Search for new prospects using zoom info, Apollo, LinkedIn Helper, and LinkedIn sales navigator. Acquired knowledge in commercial and retail projects to improve innovation capabilities in sales.

Promoted to BDR based on exceptional performance, generated highest number of appointments in Spanish. Led sales innovation projects utilizing AI technologies.

Customer follow-up through LinkedIn, telephone, and email. Training in life purpose, UX, CX, IA, OKR, MTP, Agile, IOT, Blockchain, Scrum, and 4.0 technologies.

Achieved strategic management of customers. Learned collaborative work applications like Slack and ClickUp. Trained in various technologies and methodologies.

Updated client billing, prepared reports, addressed customer inquiries, and supported billing information.

Improved daily operations by analyzing and reconciling documents. Ensured accuracy of client records and resolved billing errors and disputes.