Johana Avila
Customer Service - Chat
Perfil profissional
Professional in Modern Languages and Technologist in Business Management , with extensive experience in customer service in Spanish and English , both Front-office and Back-office . Skilled in active reading , writing , attention to detail , and handling different office tools
Experiência de trabalho
Customer service via chat in English, Managing Salesforce, Verification of user information, Analysis and problem solving, English as second language
realização principalCustomer service via chat in English, Managing Salesforce, Verification of user information, Analysis and problem solving, English as second language
Assistance management, Booking of flights, Customer service and sales, English as second language
realização principalAssistance management, Booking of flights, Customer service and sales, English as second language
Analysis and resolution of rights of petition, Revision and correction of texts, Customer service, Management of CRM
realização principalAnalysis and resolution of rights of petition, Revision and correction of texts, Customer service, Management of CRM
Formação acadêmica
Sena
