Carry out portfolio recovery work such as telephone calls and carry out the respective monitoring and control of payment agreements  Answer telephone calls, carrying out monitoring and control of commitments and requirements.  Supervision and management of personnel.  Make quotes with suppliers and execute them  Make monthly operations reports  Hold monthly meetings with the board of directors{* **} Make calls for attention and resolve PQRS

Portfolio support, keeping customer information up to date, monitoring and updating data.  Support in the commercial part led and leading sales campaigns, produce reports sales management and monitoring, making projections, increasing product rotation  Support in the purchasing area, entering merchandise, making transfers between warehouses, taking care of the existence of merchandise , receive merchandise price updates without neglecting profit margins

I carry out an internal company campaign helping to have inventory turnover and sales growth

Customer service Support technicians to solve inconvenient problems with the facilities Reschedule appointments with customers and schedule new appointments Write emails and provide solutions to customer problems (PQR) Customer retention Offer DIRECTV products, channels, telephone lines, etc.  Manage incoming and outgoing calls in a timely manner.  Identify customer needs, clarify information, investigate each problem and offer solutions