Manager of the business model and business guidelines, in charge of the design, functional construction and execution of quality tests of the marketplace; responsible for documentation and procedures; delegate for contracting with third parties, scrum master for the methodological execution of the project

Analyst responsible for the audit, construction, quality assurance and optimization of Claro Colombia's operating procedures. Responsible for integrating, standardizing and updating As Is processes under the eTOM (Enhanced Telecommunication Operations Map) reference framework in accordance with the To Be processes delivered in the BBP (Business Blue Prints) for SAP in the FI-AA, DP (Demand Planning) and SNP (Supply Network Planning)