: Nuva telephone line, chat and WhatsApp support to guide the requests received, including requests from other areas and inbound (internal and external support, farming, contact with salespeople, etc.) Orientation of business opportunities to establish prioritization levels. Create prospects in the CRM. Update inbound tracking with these prospects. Support and redirection of requests from prospects that arrive by digital email. Download reports for
Conduct visits to citizens as determined by the DNP Every day, search for citizens according to their address, whether rural, township or urban, and proceed to carry out the survey as the situation or circumstance is determined.
Attention and service to clients, Carry out prospecting, telephone and in-person management of small, medium and large companies in Colombia, with the aim of selling the technological consultation platform, under the parameters established by datacredito