Alejandro Martinez
Senior Rpa Developer
Perfil profissional
Sound Engineer and Software Engineering student, with experience in the design, evaluation, implementation and measurement of RPA processes in multinational companies. My skills include project management, Automation Anywhere, Blue Prism, programming, database creation and management, data analysis and business consulting
Experiência de trabalho
I led the creation, deployment and maintenance of bots for clients, establishing KPIs and developing technical manuals. I identified logical errors for optimization.
realização principalI developed a robot that automated 84% of the cases in the billing area. I standardized internal Business Automation processes.
I developed and optimized processes for internal areas and external clients. Putting bots into production and delivering them to maintenance.
realização principalDeveloped scheduling software for Teleperformance Belgium. I created an orchestrator for scalable processes.
Led customer automations, bot documentation, deployments and deliveries. Technical support and troubleshooting.
realização principalRecognition for results and compliance with indicators. I led automations for clients.
Formação acadêmica
U. de san buenaventura, bogota | Undergraduate
