Coordination of Colombian Sales Department activities, key account management and new requirements attention. Supervisor of marketing activities for Company services and campaigns. e-Invoicing services trainer.

Design of business strategies to establish partnerships and engage new customers SAP (BO/ECC).

Electronic Data Interchange (EDI) services Specialist. Cloud-based solutions Consultant for B2B and B2G projects, e-Invoicing and VAT compliance, long term archiving and applications integrating. Certification Authority for trust services.

Andean Region accounts managing and sales.

Attention to incidents and requirements following ITIL practices, providing appropriate solutions to reported cases by Service Now, keeping indicators in good performance in order to satisfy the established SLA. Networks management; hardware and system administrator. 2nd level support on site and remote for IMC DIAGEO Bogota users, in Windows 7, Windows 10, iOS and Android.