Hugo Estrada
Workforce Supervisor
Perfil profissional
Experiência de trabalho
Workforce Manager
varias compañias | Janeiro 2012 - Agora (14 years 10 months)
habilidades usadas
Excel Certified by EAFIT
Workforce Manager
onelink /webhelp | Novembro 2020 - Maio 2022 (1 year 6 months)
habilidades usadas
Workforce Supervisor (Coordination support) Data Analyst supporting an account of 1500 agents Accompany and support in all coordination functions Responsible for monitoring meetings and management of daily indicators. Monitoring of work plans defined according to specific needs. Develop the work team Standardization Processes Support in the generation of reports in PowerBI to leverage the different s
Workforce Manager
onelink | Novembro 2020 - Maio 2022 (1 year 6 months)
habilidades usadas
Supervisor Workforce Data Analyst Standardization Processes Generation of reports in PowerBI Administration Sociodemographic
Formação acadêmica
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