Astrid Paola Quiroz Sosa
Telemarketer
Perfil profissional
I am a hotel management technologist with over five years of experience, focusing on timeshare and human resources, and have earned recognition on several occasions. I have knowledge in hospitality, cross-selling, leads, customer service, and applications such as CRM and Power BI.
Experiência de trabalho
Telemarketer
constructora bolivar | Janeiro 2020 - Outubro 2024 (4 years 9 months)
habilidades usadas
Manage reservations and track reservations for the Zuana Beach Resort in Santa Marta, Colombia.
realização principalSale of tourist reservations for future prospects.
Reservation Advisor
decameron s.a. | Maio 2018 - Maio 2019 (1 year)
habilidades usadas
Operational tasks such as downloading pre-travel databases nationwide and canceling reservations.
realização principalSale of tourist reservations for multi-vacation members.
Retention Executive
telecenter panamericana directv | Outubro 2016 - Outubro 2017 (1 year)
habilidades usadas
Highlighting the benefits of being in the company and its product.
realização principalEncourage the customer to continue with the company.
Formação acadêmica
Diploma in Timeshare Vacation Management
Universidad externado | Specialization
Universidad externado | Specialization
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