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Valery Dahyana Cruz Taquez

Documentation Analyst
Habilidades
(Auto-avaliação)
Documentation 100%
Infrastructure analysis 100%
Customer advice 100%
Excel 100%
Infrastructure support 100%
Office programs 95%
Linux 85%
línguas
English:
  • Leitura
    70%
  • Escrevendo
    70%
Perfil profissional

Telecommunications technologist with experience in the area of information technology developing functions of analysis and support of the infrastructure of 2G, 3G and LTE mobile networks, validation of mobile antenna indicators, archive

Experiência de trabalho

Documentary Analyst
zte colombia s.a.s | Abril 2019 - Maio 2020 (1 year 1 month)

Preparation and presentation of reports and indicators of management, archiving and document management, optimizing quality of work in daily operation, maintenance of mobile networks remotely.

realização principal

Personnel, teamwork strategy, technical management of technological applications, preparation and presentation of reports and indicators.

Technical Support Agent
atento colombia | Dezembro 2018 - Março 2019 (3 months)

Customer service and advice, providing telecommunications technical support for internet, television and fiber optic broadband to the Movistar Colombia campaign, application management.

realização principal

Personal, attention and advice to the client that is essential, at a technological level the handling of specialized technological applications

Apprentice Sena
nec de colombia | Março 2018 - Setembro 2018 (6 months)

Verification of operation at the hardware and software level of IP cameras, analyzing and managing their documentation to guarantee the quality of service at the software level.

realização principal

Personally, enhance my empathy for my colleagues, technical level, learn about hardware and software of old and modern technologies.

Formação acadêmica
Computer Science
Servicio nacional de aprendizaje sena | Technician
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