Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. Directed work of efficient administrative team maintaining accurate sales, inventory & more

managing 27 teams and having them all hit KPI's every MoM during my time there

Developed new process for employee evaluation which resulted in marked performance improvements Designed and implemented sales training program and documentation Managed recruitment, training & more

Bringing new processes to our sales pitch that gained a 37.5% close rate.

Developed new process for employee evaluation which resulted in marked performance improvements Designed and implemented sales training program and documentation and more.

bringing my lowest performing teams to be my highest performing teams and setting that as the new standard in monthly KPI's