Tigo Buga Office Lead Advisor, in charge of training and induction of new advisors. Commercial management for the sale of telecommunication services, in business models focused on the home and mobile area. Process leader, compliance with indicators such as: postpaid budget, prepaid, RGU (home channel), NPS, retention mobile, home retention, among others.
realização principalBest postpaid advisor January, February and March 2023.
Commercial management for the sale of annual service memberships for customer access to BODYTECH clubs and venues nationwide, reception and customer service, evaluation and determination of profiles, tour and presentation of benefits for subsequent contract closure. Daily CRM management and weekly Isochrone work to achieve sales prospects. Presentation and support of monthly results in sales committee. Management of software for creation and registration of cli