Portfolio collection punished with up to 150 days in TDC, consumer loans, collection management, portfolio recovery, payment agreements and offering of alternatives imposed by the bank, telephone customer service. Management of accounting programs, among others.

Telephone customer management

Customer service, reception of incoming calls, transfer of calls, attention to PQRS, complaints, claims, among others, addressing of TDC, credits and other bank products, offering of TDC, updating of data, registration to the alerts and notifications service . Program management, etc.

Learn to sell TDC

delivery of documents, updating of documents, typing, control of cash receipts, review of promissory notes, receipt of correspondence, sending of correspondence, delivery of files, reception of telephone calls and attention to visitors and associates, reception and filing of correspondence, sending to the file of documentation generated by the savings and treasury operations, delivery of affiliation applications for review and filing, delivery of withholding certificates at the source.

Management of external and internal clients, administrative assistant.