Responsible for developing functions and activities related to the O&M of the packet core, backbone ip/mpls and wap-gw/mmsc platforms. Escalate cases to suppliers, huawei, ericsson, cisco, nokia. logicallis. etek. support for troubleshooting and fault resolution. Analysis of network KPI's, investigation of quality problems, maintenance, management and operation of gprs/lte network elements. Operation and maintenance of packet core platforms (pgw, mme, dra, stp, aaa, dns, pcrf, dpi.

Teamwork, Problem solving, Quality improvements, Design of programs, plans or procedures

Project leader for dedicated SIP – Pro IP fiber optic / mintic interconnection route services. Extensive and effective experience in network management systems in telecommunications in the Claro network (access and management network). Implementation and support in administration, maintenance and claims processes of technological operations in the Claro network. Design, implementation for the project. maintainability of SLA and OLA internal and external clients.

Teamwork, Problem solving, Quality improvements, Design of programs, plans or procedures

Monitoring of voice and data networks (2g, 3g, 4g) for direct link services, interconnections with other operators, educational institutions (mintic project), nae probes, pqr management, ran claims, roaming and apple watch, manage and escalate reported failures to the relevant group to resolve incidents that cannot be resolved from the management stations through the relief tool, maximo.

Teamwork, Problem solving, Quality improvements, Design of programs, plans or procedures