- BI business intelligence - Optimization of financial processes - Monitoring of the billing and treasury process - Administration of the Balanced Scorecard - Structuring and optimization of processes - Internal and external customer service - Operation reports and financial statements - Information for decision making strategic

- Personnel management - Periodic management reports - Compliance with goals - Strategic planning - Monitoring and analysis of indicators - Shift grid, payroll news - Motivation and direction - Disciplinary processes, conflict resolution

Structuring and monitoring of administrative processes, optimization of resources and automation of tasks; Excel expert-advanced, VBA macros; Power Query, View and Pivot; data segmentation, data modeling, KPI's, composite pivot tables, dual-axis charts, dashboards, Balanced Scorecard and BSC integrated dashboards.