Business Analyst/Project Coordinator
Remote support on applications and management tools, end-user support on incidents, management of Commersia software, administration of Windows Server and VPN platforms.
realização principalImplementation of new servers and services for process improvement
Use of extensive VPN tools, MSOutlook, Juniper, Sophos XG, Firewall and incident log
realização principalHelp desk management, remote and on-site support, solution of hardware and software requirements,