Among my functions were making calls to portfolio clients in early default, which came from credits with financial cooperatives for the purchase of vehicles, payment agreements, data updating and surveys are also made. It was a fixed-term campaign for 2 months.

In my functions was the reception of calls, management of the database of the users of the Bogotá bank, clients who were in portfolio in early default greater than 45 days, additionally payment agreements were made, information updating. Compliance with monthly collection goals was managed with frequent quality control checks. Management of the 'Go Contact' application.

Customer service in person for the sale of exequible services at company outlets, telemarketing, cash collection, portfolio monitoring, sales compliance and daily work reports.