Excellent attitude and customer service, income and expense management, physical and system inventory management, purchase of business inputs and above all, satisfying consumer needs.
Assistance to customers face to face and by telephone, always maintaining the high quality service standard, guaranteeing 100% satisfaction, management of reception staff and multitasking.
Excellent willingness to serve hosted guests as well as potential clients who wished to stay at the hotel, taking reservations by phone, cash management and eventually night audit