Participated in user acceptance testing for new features and language launches, reviewed and enhanced chatbot content, assisted in migrating content, and contributed to standard templates creation. Achieved 10% improvement in return rate and NPS of 92.

Actively managed and optimized website assets, emphasizing marketing skills in content creation and SEO best practices.

Recommended analysis tools, developed talent pipelines, measured conversion rates, and maintained candidate databases. Achieved 67% retention rate increase, expanded into 5 new country markets, and enhanced performance by 30% within the first 6 months.

Interacted with potential candidates on social media, maintained social media networks, coordinated with hiring managers, and provided research and analysis support.

Attended more than 250 projects, achieved 90 NPS, and standardized processes for good customer service. Developed remarketing strategies, e-learning consulting, and educational content production.

Built and led a team, generated market analysis, structured learning models, and developed social media strategies.