Address all requests, requirements, concerns, from customers in accordance with the established procedures and procedures and following the defined service and quality protocols, in order to meet the goals of the campaign.

Respond to all requests, requirements, concerns, questions, complaints and claims from customers in accordance with the established procedures and procedures and following the defined service and quality protocols, in order to meet the objectives and goals of the campaign. -Respond to written requests for petitions, complaints and claims submitted by users or potential clients of the company and process said requests.