Laura Osorio
Creator of Loyalty Experience
Perfil profissional
General Systematized Secretarial Technician with 11 years of experience as a secretary and Customer Service Assistant. With customer service skills, handling of office tools and excellent ability to work under pressure.
Experiência de trabalho
Creator Of Loyalty Experience
emtelco | Setembro 2020 - Agosto 2024 (3 years 11 months)
habilidades usadas
Responsible for customer service, including inbound and outbound calls, CRM application management, and billing.
realização principalCustomer service and management of chat and social networks.
Icommercial Customer Service Assistant
moda intima | Outubro 2018 - Fevereiro 2019 (4 months)
habilidades usadas
In charge of customer service, taking calls and managing returns.
realização principalOrder confirmation and customer service.
Technical Support Agent
teleperformance | Outubro 2016 - Dezembro 2017 (1 year 2 months)
habilidades usadas
Customer service and technical issue management.
realização principalProvide solutions for telephony, internet and television.
Formação acadêmica
Technology in Banking Management and Financial Institutions
Sena | Technological career
Sena | Technological career
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