Oversaw RCM, interpreted information, supported administrative and billing issue resolution, and performed data analysis.

Managed medical records and billing processes, interpreted between English and Spanish, provided back-office support and data analysis.

Maintained clear and professional communication with clients while resolving billing and account concerns.

Provided customer support and billing assistance, resolved account issues and payment discrepancies, delivered efficient solutions.

Provided troubleshooting support for telecom services, maintained service quality in a fast-paced environment.

Handled billing, services, and technical inquiries for US customers, resolved complaints, managed high-volume calls.