Technology professional with a solid track record of more than 15 years , specializing in infrastructure , security assurance , quality assurance ( QA ) and testing , database management , project leadership , and server administration . Known for ability to lead teams towards success and commitment to operational excellence
Responsible for managing Active Directory, email accounts in Office365, backup strategies, and server recovery. Ensured operational and data continuity.
realização principalAdvanced Active Directory management and email account administration. Expertise in backup strategies and server recovery. Optimization of IT infrastructure.
Managed user service through Zendesk, supported Azure environments, and coordinated with third-party providers for infrastructure optimization.
realização principalEfficient user service management and IT infrastructure support. Coordination with third-party providers for infrastructure optimization.
Conducted unit and regression testing, test automation using Cypress, and implemented QA best practices for software quality optimization.
realização principalExpert in unit and regression testing. Specialist in test automation using Cypress. Implementation of QA best practices.