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Ángela Tatiana Molano Beltrán

Experience Center Concierge Agent
Habilidades
(Auto-avaliação)
Worker 100%
Honesty 100%
Attention to users 100%
Multitasking 90%
Writing of texts 90%
Assertive communication 80%
Gds 80%
Sales 80%
Office in general 70%
English b2 70%
línguas
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Perfil profissional

Experiência de trabalho

Experience Center Concierge Agent
iatai share service center s.a.s | Abril 2023 - Julho 2023 (3 months)
habilidades usadas

Management of the rewards program of various banks by chat, email and telephone, management of flight, hotel and car reservations. Sale of travel products in which users have previously been interested. Management of GDS Saber and Amadeus, office management and quick writing

realização principal

I learned to manage other reservation management systems, interact with people from different countries.

Bilingual Agent
teleperformance colombia sas | Julho 2022 - Fevereiro 2023 (7 months)
habilidades usadas

I provided technical support for the messaging application through tickets, everything was handled in English since support was provided to people from all over the world

realização principal

I really liked working with such a big company, they are very kind people who are always looking for learning, learning new applications and interacting with people from all over the world

Travel Associate
igt solutions and technologies colombia s.a.s | Outubro 2021 - Julho 2022 (9 months)
habilidades usadas

Managed flight and hotel reservations through email and telephone. Managed reservation management applications, management of GDS Saber and Amadeus, the applications were managed in English, office tools were also managed.

realização principal

Interact and help passengers, learn to use travel applications and GDS Saber and Amadeus, practice the English language since I always want to improve it, share with my colleagues and superiors who motivated us to always improve

Formação acadêmica
Business Administration
Uniagustiniana | Undergraduate
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