During my period as an apprentice at SENA, I acquired fundamental skills in the implementation and maintenance of Information Technology (IT) infrastructure. I actively participated in the implementation of data network cabling, maintenance of converged networks and in the management of resources in data centers. Also, I had the opportunity to collaborate in hands-on projects that involved the installation and configuration of network systems, servers and systems

provide solutions to everyday and extreme cases requested in tickets and help desk and IT desk