Operations in administrative management and commercial projection, organization of the Commercial Management as a transversal area, management of the contact center, sales strategies and sales automation processes in the different channels as well as management of government reports such as MIPG, PAAC among others, transformation digital, CRM, and contribution management for the implementation of fraud control, commercial personnel management, as well as processes aimed at improving the tools

Management of commercial strategies, audits, sales improvement, budget administration, ISO 9000 215 Quality reports, Data Analytics management, process automation within the Commercial Department.

Commercial and Operational Management, brand positioning, development of projects for commercial expansion, management of human talent.

Development and positioning of products, organization of human talent, follow-up in contact center.

Training in Education and financial inclusion in locations in Bogota.

Training in Education and financial inclusion for vulnerable people.