Raul Giraldo Sierra
Commercial and Operational Director
Perfil profissional
15 years of experience in sales and operations management in the BPO sector, specializing in contact center management and outbound sales strategies
Experiência de trabalho
Commercial And Operational Director
asturias corporacion universitaria | Fevereiro 2024 - Dezembro 2024 (10 months)
habilidades usadas
Management and implementation of the outbound sales model for the European Institute of Postgraduate Studies (IEP) and SUMMA in the USA, from Colombia to Latin America.
realização principalAdministration and management of the contact center, ensuring the volume of new students.
Senior Enrollment Manager
scala higher education | Novembro 2021 - Dezembro 2023 (2 years 1 month)
habilidades usadas
Ensuring the volume of new students in outbound management and overseeing a team of 250 advisors.
realização principalManaging BPO and compliance teams in multiple countries.
Coo
ilumno | Outubro 2016 - Novembro 2021 (5 years 1 month)
habilidades usadas
Implementation of the university from Mexico and outbound lead management.
realização principalManaging relationships with partner universities in several countries.
Formação acadêmica
Social Communication and Journalism
Politecnico gran colombiano | Undergraduate
Politecnico gran colombiano | Undergraduate
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