Results-oriented professional in Lifecycle Project management and Customer success with exceptional attention to detail . Proficient in Salesforce , Smartsheet , and CRM usage . Experienced in B2B/B2C Sales management and customer-facing roles within the SaaS/IT support industry
Responsible for onboarding, implementation, and adoption for SaaS projects. Utilizing tools like Salesforce and Smartsheet.
realização principalManaging lifecycle projects at Cisco.
Focused on ensuring customer satisfaction and success. Conducted webinar sessions, customer support, and calls.
realização principalSpecialized in customer success at Guru Monkey.
Handled lead generation to deal closing stages. Sales experience in a B2B environment.
realização principalManaged loans and sales at Ideal Business Funders.