Dainys Karelys Guerra Romero
Administradora de Empresas
Perfil profissional
Soy una persona proactiva , capaz , segura de sí misma , comprometida con mi trabajo . Con gran motivación para seguir perfeccionando habilidades y crecer profesionalmente . Poseo valores como la honestidad , lealtad , amabilidad , eficiencia , tengo excelentes relaciones personales , capacidad para liderar trabajo en equipo e interactuar con mi entorno
Experiência de trabalho
Management of new clients, loyalty, coordination of technical activities and portfolio management in the commercial area.
realização principalManagement of new clients and portfolio maintenance. Preparation of management reports.
Ensure the timely and correct attention of users, guaranteeing loyalty and business opportunities. External and internal customer service, carry out monitoring and maintenance of clients, by phone and in person. Follow up the Commercial areas and Engineering services. Conduct customer satisfaction surveys. Follow up on the results of the surveys, prepare weekly and monthly management reports, among others.
realização principalCompliance indicators, excellent results, proper time management, teamwork.
Customer Service Manager, Indicator Compliance, Team Lead, Database Management, advanced management software and Microsoft programs.
realização principalCustomer service, management indicators, group goals.
Formação acadêmica
Universidad de la guajira | Specialization
