Antonio Mendez
SUPERVISOR, CUSTOMER SERVICE AGENT
Perfil profissional
Born leader, responsible, professional, committed, intelligent, humble, punctual, respectful, cordial, educated, ethical and friendly.
Experiência de trabalho
Travelpass Supervisor
solvo | Janeiro 2020 - Agora (6 years 10 months)
habilidades usadas
monitor calls and maintain high level of QA, track customer KPIs
realização principalKeep the client's requirements up to date while maintaining the optimal level of KPIs
Optimun Line Supervisor
emergia | Janeiro 2020 - Janeiro 2020
habilidades usadas
monitor calls and maintain high level of QA, track customer KPIs
realização principalKeep the client's requirements up to date while maintaining the optimal level of KPIs
Customer Service Agent
emergia | Janeiro 2019 - Janeiro 2020 (1 year)
habilidades usadas
Assist North American clients to place orders online and order status and resolve any setbacks
realização principalEmployee of the month 2 consecutive months
Formação acadêmica
Civil Engineering
Universidad rafael urdaneta | Undergraduate
Universidad rafael urdaneta | Undergraduate
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