Lead work teams complying with the development life cycle. Control functional and technical designs (macro) that meet customer requirements, ensuring their deliveries with defined quality standards and customer satisfaction. Control that the incidents presented by the client are solved to satisfaction and with quality.

Ensure Bank operation at the level of Infrastructure, communications and information systems availability, security and compliance with SLA. Guarantee the availability of information technology services, meeting service levels, in all cases leading the human team to cover IT processes and internal requirements.

Negotiate, direct and manage technological resources and suppliers to provide services in software quality processes.