I performed extraction, cleansing, and analysis (ETL) of patient data from various sources, consolidating it for reporting and analysis. I developed a dashboard in Looker Studio (Google Data Studio) connected to Google Sheets to visualize appointment availability and workload in real time, optimizing resource allocation.

I used advanced features and pivot tables in Google Sheets to analyze customer satisfaction and present insights to the management team.

I used SQL to perform ad-hoc queries and extract sales data directly from the Salesforce database. I automated the generation of commission and sales performance reports using Python scripts (with the Pandas library), reducing manual processing time by over 80%.

Created data visualizations to present sales campaign performance to stakeholders, facilitating strategic decision-making.

I designed and built a comprehensive Power BI dashboard, centralizing Shopify sales metrics, Stripe transactions, and inventory data, which became the company's primary business analytics tool. I analyzed large volumes of Shopify user behavior data using Python (Pandas, Matplotlib) to identify purchasing patterns and cross-selling opportunities.

I developed and maintained data pipelines (ETL) to ensure that information from different platforms was consistent and up-to-date for analysis.