Luz Stella Lopera
Experience Director
Perfil profissional
Communicator and Corporate Relations Specialist, Managerial Marketing Specialist. With 20 years of experience in the services sector in areas of management, customer experience, sales, marketing, sales, training and communication. Passionate about service and sales, with experience in increasing billing, closing deals, reporting, conflict management and resolution, after-sales service, team leadership
Experiência de trabalho
Team leadership, sales training and service to all employees of the organization. Management of the company's Marketing area. Comprehensive management of PQR`S.
realização principalManagement of the service and sales area, creation of memorable service experiences. Consultative sale and closing of business exclusively with foreign high ticket patients.
Consultative sales, attention and monitoring of special clients, both individuals and companies.
realização principalCreation of new corporate agreements, closing sales, attracting new patients, achieving 150% goals.
Presentation of reports, conflict management and resolution, after-sales patient service, clinic management and personnel management.
realização principalConsultative sales, acquisition of new patients, 105% achievement of goals.
Formação acadêmica
Universidad de medellin | Undergraduate
