Experience in everything related to the IT field and networks (Software and Hardware), management of office tools, first-level knowledge of administrative software/management solutions, very good management in customer service. I am interested in working in companies/projects with a high level of innovation and always having contact with the client. I am a person with learning capacity, empathetic, responsible.
• First level support and troubleshooting of billing applications (SIIGO and POWERSTREET). • Creation and configuration of the point of sale and commercial agents system. • Management, configuration and assignment of inventory for the sales force. (IPad, cell phone, printers). • In charge of improvements in the billing application indicated by the business (Perform test tasks in a QA environment and then move to PRD)
• Support and troubleshooting of the Tobacco Purchase and Tobacco Receipt applications. • Update of labels and labels for tobacco shipping. • Update and improvements for tobacco sales applications.
• Configuration of Network Points and Telephony. • Carrying out weekly Bakups of company information. • Management and protection of information. • Server Management.