Nidia Johana Pajaro Peña
Customer Service Agent
Perfil profissional
Customer service agent with experience in technical support, customer service, collections, information scanning, and proficiency in office tools. Assertive communication skills and fluency in English.
Experiência de trabalho
Customer Service Agent
solvo global | Abril 2025 - Agora (1 year 7 months)
habilidades usadas
Responsible for responding to requests or issues with reservations or flights via chat.
realização principalChat support for booking and flight requests and issues. Assertive communication and fluency in English.
Customer Service Agent (Wfh)
nearsol | Novembro 2021 - Março 2025 (3 years 4 months)
habilidades usadas
Responsible for managing insured packages damaged during transport and/or delivery.
realização principalManagement of insured packages damaged during transit and/or delivery. Customer service in English.
Customer Service Agent (Wfh)
onelink | Novembro 2020 - Outubro 2021 (11 months)
habilidades usadas
Responsible for addressing customer requirements during delivery.
realização principalAttention to customer requests during delivery. Effective communication and English proficiency.
Formação acadêmica
Technical Programmer
Centro inca | Technician
Centro inca | Technician
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