Support in Bancolombia dynamic key management project • Attention to requests generated by clients • Attend to requests by bizagi and SharePoint • Generation and sending of notifications through the Masivian platform • Verify invoicing in SAP LOGON • Direct communication with suppliers • Management of platforms, OFFICE, SAP, ORACLE, WEBEX, BIZAGI, SHAREPOINT • Management of emails and documentation requests •

In charge of direct advice and customer service related to Bancolombia products • Review requests for orders and customer requirements • In charge of procedures in intangible sales • Information to customers regarding their products • solution of problems and concerns, preparation of reports on suggestions, complaints and customer complaints • information to customers about bank news and products

Responsible for management, coordination and creation of orders for payments to suppliers • Responsible for making direct purchases according to the needs and requirements of the organization • Responsible for the management and creation of contracts and contract letters to suppliers for different projects of higher figures. • Responsible for making modifications to contracts or additional (F4) for projects currently contracted