Felipe Rojas
Professional Customer Service
Perfil profissional
Professional passionate about customer experience and satisfaction, with skills to lead and develop Customer Experience processes. Focus on continuous process improvement, implementation of exceptional service culture and positioning strategies. Experience in market research and strategic decision making
Experiência de trabalho
Administrative And Financial Coordinator
fundación niño jesús | Janeiro 2025 - Agora (1 year 10 months)
habilidades usadas
Customer Service And User Experience Improvement Project Leader
g&r advisory group s.a.s | Agosto 2023 - Dezembro 2024 (1 year 4 months)
habilidades usadas
Customer Service Leader (Professional)
servicios postales nacionales s.a.s, 4-72 | Junho 2010 - Março 2023 (12 years 9 months)
habilidades usadas
Formação acadêmica
Business Administrator
Universidad del tolima | Undergraduate
Universidad del tolima | Undergraduate
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