Control of Operation and maintenance at a national level of quality and service to the most remote schools in Colombia with the State Project, thus verifying the quality and execution of technicians and field operations, leading processes and meetings with both internal and external clients. to guarantee compliance with the indicators, goals established by the company and the auditing requirements for the Ministry, guarantee the company's established times

Maintain operation in remote schools in Colombia

Control and monitoring service for VIP Clients of the company, guaranteeing optimal services in their services

Control and monitoring service for VIP Clients of the company, guaranteeing optimal services in their services

Carry out the control of the indicators of the Call Centers at a national level, controlling quality levels of the CGO operation, in this way generating penalties AND/OR discounts on invoices to the different Allies. Generate alert reports of indicators for the fulfillment of goals established for the year of execution. Control of Call Center personnel and Field Technicians. Validate correct invoicing of work orders at a national level.

Fulfillment of goals