Advice through the line of financial products, Solution of complaints or inconveniences presented by clients, Update of new information and support to the work team, Management by mail for the endorsement of credit policies, support to the area of quality for the follow-up of customers dissatisfied by the management provided on the line.

Ability to provide information to other advisers, ability to listen to calls to find errors or failures, personnel management.

Attention complaints and claims of health synergy ips; Lead Agent Campaign.

Customer management through the telephone line seeking to satisfy their needs; Ability to provide updates to the work team and personnel management.