Database Management (Microsoft SQL Server, Oracle PL-SQL). Provide functional support to the users of the information systems used by the EAFIT University in accordance with the processes, procedures and policies defined by the IT department to comply with the established service level agreements, as well as provide attention and timely solutions to your requests. Advise users in the use of information systems, as well as in the parameterization

Maintain and update database systems for the site and program. Provide requested reports with required data to the team and other departments as needed. Management of Advanced Excel (Dynamic Tables-Macros). Act as point of contact for the maintenance of databases, reports and tools. Develop, produce and distribute annual, monthly, weekly and daily reports and action plans for the operation to ensure effective communication.

Respond to requests for system users. Coordinate and schedule the use of terminals and networks. Make backup copies of the information. Guarantee the network operation of the equipment, verifying that the data transmission is adequate. Back up the information. Install software and formats for printing. Install peripheral units, maintain and update existing programs. Operate console to monitor the operation of computer systems and networks.