In my role as an administrative assistant, my main responsibility was to provide customer service support. This included handling customer queries and resolving issues, whether in person, over the phone or by email. I was also in charge of filing life insurance policies, ensuring that all documentation was complete and correct.
realização principalOverall, my role as an administrative assistant was essential to maintaining efficient workflow and providing excellent customer service. It was necessary to have organizational skills, attention to detail and effective communication skills to be able to perform these functions co
meet the sales goals established by the company, keep the customer database updated, track sales made, provide after-sales advice and support, maintain direct relationships with customers to build loyalty, participate in promotional activities and marketing, stay up to date on the product and competition, generate sales and performance reports
realização principalDuring my time at sprig step, I learned how to work in a fast-paced environment and handle multiple tasks at the same time. I developed skills to work as a team and to communicate effectively with clients and my team.
Additionally, I had the opportunity to work as a commercial advisor at Adidas. In this position, my main responsibility was to provide expert advice to customers regarding the products available. This included explaining product features, advising on sizing and helping customers find what they needed. I was also responsible for ensuring that clients received excellent customer service, answering their questions among other services.
realização principalOverall, working at adidas was an enriching and meaningful experience, it allowed me to grow professionally and gave me the opportunity to be part of a globally recognized brand.