Multifaceted professional with experience in data analysis , user policy , collections , and sales . Strong interpersonal skills , detail-oriented , and focused on results and continuous growth
Assisted US customers with postpaid wireless services, recommended plans and devices, and provided personalized support. Strengthened customer service and sales skills.
realização principalConsistently met sales goals, recommended plans and devices, and built lasting client relationships. English skills required.
Assisted US customers in resolving debts, negotiated payment solutions, and ensured compliance with regulations. Developed communication and negotiation skills.
realização principalHandled past-due accounts, negotiated payment solutions, ensured compliance, and developed strong communication skills. English skills required.
Investigation, merchant categorization, Terms Of Service specialist, escalation representative for US customers. Used email tool and English skills.
realização principalInvestigated, categorized merchants, managed escalations, and supported US customers. English skills required.