Jorge Andres Delgado Lopez
Service Agent
Perfil profissional
I'm a professional who doesn't wait for things to happen: I make them happen. A business administrator with a specialization in social management, I've built my career on solid pillars: authentic leadership, effective management, continuous improvement, and an unwavering commitment to service.
Experiência de trabalho
Service Agent
colpensiones | Outubro 2021 - Janeiro 2025 (3 years 3 months)
habilidades usadas
Document management, inter-institutional validation, and issuance of pension certificates.
realização principalDirect assistance to citizens and employers in pension procedures.
Contact Center Coordinator
chamorro portilla s.a.s. | Julho 2020 - Outubro 2021 (1 year 3 months)
habilidades usadas
Design of plans to improve care and strengthen the work environment.
realização principalCoordination of operational teams and supervision of tasks.
Service Advisor
banco mundo mujer | Fevereiro 2019 - Novembro 2019 (9 months)
habilidades usadas
Handling banking operations and providing commercial support in promoting services.
realização principalPersonalized attention to users in offices and remote channels.
Formação acadêmica
Business Administrator
Corporacion universitaria autonoma de narino | Undergraduate
Corporacion universitaria autonoma de narino | Undergraduate
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